• Responsible for managing all documentation-related tasks for the Cabin Crew and ensure that all documentation is accurate, up-to-date, and easily accessible.

Documentation

• Collect BCAS, AEP and police verification forms timely from crew members and trainee crew.
• Send the forms for stamping and check files for any discrepancy (BAEP/TAEP). In case of discrepancy, inform crew members.
• Review expiry of police verification record for crew members, IB clearance for foreign national and notify them as per stated timelines.
• Sign on AVSEC forms and take nomination for AVSEC session of corporate team and plan slots for online sessions. 
• Support the Documentation Lead in identifying opportunities for process improvement in document management and implementing changes to increase efficiency and effectiveness.
• Ensure that all documentation is properly stored, organized, and easily accessible to relevant stakeholders
• Assist in the distribution of documentation to internal and external stakeholders, such as cabin crew members, training teams, and corporate team.

• Support the archiving and disposal of documentation in accordance with company policies and regulatory requirements.
• Ensure timely list sharing with the vendor for the crew US visa.
• Handling US visa vendors and US visa process end to end, from emailing crew to updating the records of US visa in the CAE application.
• Ensure regular follow-up with vendor, maintaining US visa tracker and maintain all the crew details related to US Visa.
• Ensure regular interaction with stakeholders and maintain good liaison with BCAS/DGCA/Airport Operator/US Embassy and all stakeholders at the airport for quick redressal of AEP/CMC/Visa NOC related issues.

• Accountable for timely processing of police verification and issuance of TAEPs/BAEPs for other assigned dedicated bases as a SPOC, hence enabling a smooth in-flight operation across PAN India.  

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.